Contact Us
We'd Love to Hear From You
Whether you have questions about a product, need assistance with an order, or simply want more information before making a purchase, our support team is always happy to help.
At PetalNest, we believe great customer service is just as important as offering quality products. We aim to respond promptly and provide helpful, friendly assistance every step of the way.
Customer Support
Website
PetalNest.xyz
Phone
+1 (778) 233-8946
Business Address
304-1280 Nicola St, Vancouver, BC V6G 2E9, Canada
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (PST)
Saturday – Sunday
Email support available. Responses are typically provided within one business day.
Before Contacting Us
To help us assist you as quickly as possible, please include:
- Your order number
- Full name used for the purchase
- A brief description of your inquiry
- Photos (if your request relates to a product issue)
Our goal is to ensure every customer receives a smooth and satisfying shopping experience from the moment they place an order until it safely arrives at their doorstep.
Thank you for choosing PetalNest.